HOW CAN I PAY FOR MY ORDER?

You can pay for your order using the following payment options:

  • Credit card or Debit card

  • Net Banking

  • Imonn Wallet

 

WHEN WILL I BE CHARGED?

When you reach the final billing page and submit your order, we will immediately contact your bank or card issuer for authorization to take payment from your account. If there is a query with the payment, either your card issuer or Customer Services will contact you.

 

HOW SAFE IS IT TO USE MY CREDIT OR DEBIT CARD ON IMONN?

Imonn bids the highest standards of security currently available on net so as to safeguard your shopping experience, definitely private, safe and secure. We do not preserve any of your banking information with us. Your bank will approve your credit or debit card transaction directly without any information being passed through us.

 

WHY AM I BEING ASKED FOR ANOTHER PASSWORD AFTER ENTERING MY CARD DETAILS?

This is the 3D Secure Payment option that some banks use. 3D Secure is an added layer of security for credit and debit card purchases online. If you have any problems or forget any information please contact your bank in the first instance. 

 

WHAT HAPPENS INCASE I MAKE A PURCHASE USING MY DEBIT OR CREDIT CARD, BUT THE ORDER IS NOT SUCCESSFULLY PLACED?

Usually this does not happen, but just in case it happens, kindly contact our customer care with your transaction details and we will refund your money within 7 working days. 

 

DO YOU HAVE CASH ON DELIVERY (COD) SERVICE?

Currently note that Cash of Delivery (COD) option is not available with Imonn. We will update our payment systems when we come up with this payment option.